ABOUT PATIENTFLOW INSTITUTE

The intelligence behind better private healthcare

PatientFlow Institute is an independent healthcare intelligence organisation helping private healthcare practices understand their operational position, capabilities and readiness for sustainable growth.

PatientFlow Institute executive advisory team in a strategy meeting

OUR PURPOSE

An independent view of your practice

Good clinical care is only part of a strong practice. We help practice owners understand the capabilities behind sustainable performance and growth — leadership, financial discipline, operations, patient experience, technology, resilience and growth.

Dr Caroline Gwangwa, Medical Doctor and Founder of PatientFlow Institute

FOUNDER

Dr Caroline Gwangwa

Medical Doctor · Healthcare Intelligence Strategist · Founder

I founded PatientFlow Institute because I believe healthcare practices deserve the same quality of thinking about their operations and future that they bring to patient care.

Better intelligence leads to better practice decisions.